Wilburn Auto Body Better Business Bureau Accredited Business

Dave Brown General Manager Wilburn Auto Body

What Customers are Saying...


We survey every customer as they leave our shop in order to understand how we may continue to improve the customer's experience. If you don't believe what we write on the site, click here for a small sample of handwritten customer surveys.

Here are some other real responses left by actual customers to the question:

"What will you remember most about your experience with us?"

John: "How good Wilburn is."
Michael: "Convenience... job well done."
Judi: "Personal service, accurate estimate"
Annie: "How awesome they are and the quality of work"
Eugene: "No problems of any kind. Very pleasant"
Anonymous: "Everything Great!!"
Terese: "Great service"
Wendy: "Courteous customer service"
Theresa: "I was informed of all things pertaining to my car and great hospitality."
Avery: "Great service!"
Daniel: "Good work done fast."
Anna: "Very polite"
Warren: "Timeliness"
Carlo: "Good Service"
Trecia: "Great customer service"
Fran: "The good work and friendly people"
Andria: "Good Excellent service every time."
Jan: “Very professional”
Michelle: “Thorough. Good customer service”
Joseph: “Everything was done as it was promised.”
Emily: “How easy the process was and the exceptional customer service from everyone at Wilburn.
Robert: “That you took care of everything”
Brenda: “The completed work has always been of Great Quality. Thank you”
James: “Professional, punctual”
Willie: “Keeping me up to date on progress”
Robert: “Done sooner than expected
Laura: “That everything was handled very well.”
Anonymous: “They took good care of me. Thanks!”
James: “Kindness and explaining of all details to be completed. Thank you”
Douglas: “Excellent customer service.”
Howard: “Fast friendly service”
Steve: “Service levels are very good.”
Lee: “Good communication. Kept me informed. Enjoyed working with Eddie Sloop.”
Chris: “Good deal and timely”
Felicia: “Convenient. Open Saturday. Courtesy Calls.”
Anonymous: “Customer service and well thought out explanation of the process to finish my repairs.”


This is a very small sample of the positive customer feedback we receive. We could literally list tens of thousands of positive customer comments all proving Wilburn is the best auto body repairer in the business. But the real question is... what will your feedback say? When your repair is complete, look for an email from us that will guide you back to our web site to complete your survey. We look forward to hearing from you!
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