Why choose Wilburn? When you choose Wilburn Auto Body Shop, you choose the Charlotte metro collision repair industry leader. The secret to our success?... We achieved an exceptional reputation by offering quality repairs, insuring the safety of you and your family and providing nationally recognized customer service. Reputation In over 40 years of business we have developed a reputation that has propeled us to be the leading collision repairer in the Charlotte metro area. As a member of the Better Business Bureau (click here for BBB report) we adhere to a code of ethics and pledge the same honesty, integrity, safety, and craftsmanship that has been handed down through generations in this family owned and operated business. The culture of customer service and quality is seen by our customers and acqknowledged in their flood of positive comments (read customer reviews here) and referrals. If you don't believe our web site, ask your neighbor your yourself. Our customers continue to refer us because they know the friends they refer will have a positive experience at Wilburn. Quality Our workmanship is of such high quality we gurantee all our repairs with a written lifetime warranty. And if that is not enough, leading auto insurers also guarantee work performed by Wilburn with written guarantees of their own. That means If your repair is paid for by an insurance claim you have 2 warranties... one from Wilburn, and one from your insurer. Safety We recognize that your safety and the safety of your children, spouse, and other passengers is of utmost importance. If your car isn't safe because it was improperly repaired, it doesn't matter how good the paint looks. When other repairers cut corners to save on costs, they are compromising your safety. When your vehicle is repaired at Wilburn Auto Body Shop, you know your family is protected from needless harm due to improper repairs. Customer Service Wilburn Auto Body Shop is the Charlotte collision repair leader because our customer service is unsurpassed by any of our competitors. In fact, Wilburn is nationally recognized for consistently ranking at the top of the list by leading insurance companies for our outstanding customer service.